Booked a flight/hotel package on Travelocity.com. Found a cheaper price later on their own website and call the customer service number to inquire. Was told to file a form that was available on their website, filed the requisite form, got an email back that said "you don't qualify because you ...
I recently utilized Travelocity's Top Secret Hotel promotion to book a one night stay in Bakersfield, California. The hotel they were offering was a 3 star hotel with an overall traveler review rating of 5. After I researched the 3 star hotels in Bakersfield that had 5 overall traveler ratings, I ...
On May 27, I booked a flight from LAX to Rio de Janeiro via the internet. The best price seemed to be on www.travelocity.com. On their site I found a round-trip ticket from Los Angeles to Rio de Janeiro, Brazil (GIG) for $960.20. It showed about 25 flights from all the different available airlines, ...
TRAVELOCITY Price Guarantee is a joke. I booked a roundtrip air and hotel package for my daughter on January 21 at a price of $1420.77. On February 16 I returned to the Travelocity website to check recent prices and found that the identical trip was now selling for only $1308.73. I figured this was ...
Judging from my experience, this is how they call their customer service. - Make sure not to refund, with whatever a reason they can provide. - Organize their customers' files to mess up all the cases. - Confuse their customer with the information like who's the manager and who's the supervisor. - ...
Travelocity has a price-match guarantee... If someone else books a flight or anything for a cheaper price, they'll match it. So, you go to their website to submit the lower price for the reimbursement... Or so they would have you believe. I and some co-workers were booking flights across the ...