Toys R Us Online
Found 5 reviews / complaints

Toys R Us Online
TOYS R US and CANCELLED ORDERS and to avoid shipping promotional items - Barbie Princess and the popstar Light up Castle

Shops, Products, Services GOAMAZON 0

I placed a qualifying order for a free Barbie tote and store (and did add this to my cart). I didn't receive it or one of the items in my order. When I emailed TOYS R US to resolve the complaint, the same day the order was cancelled stating it was "out of stock." Amazingly, when you go ...

Toys R Us Online
In Store Pick Up

Shops, Products, Services _Nora1_ 0

I had ordered an item online and was informed it would be in the store by the time I received a second e-mail from Toys R Us (which I did receive). After 45 minutes of driving and about 4 hours after placing the order (On the website, Toys R Us claims it will take about 2 hours to fulfill in store ...

Toys R Us Online
Out of stock

Shops, Products, Services ConsumerMom 0

I ordered three items from Toys R Us online. I originally planned on ordering one item, which was in stock, but added two additional items to secure free shipping. I then received an email saying that the second two items were being processed, but there was an "unexpected delay" with ...

Toys R Us Online
Toys R Us Does not Delive

Shops, Products, Services mrjp 0

I placed an order yesterday at Toys R Us on line. I received an email during the night that all items were back ordered. I immediately went on line to cancel the order and received a message that it was not possible to cancel. I called customer service, to ask if they could confirm delivery by ...

Toys R Us Online
In Stock I don't think so!

Shops, Products, Services Ro269 0

I ordered an item online and it said it was in stock and would ship in 2-3 days. Six days later I get an email stating the item was cancelled because the item is unavailable at this time. I can see why they can post such attractive prices during black friday sales, they never intend on sending you ...

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