Here is the letter I've recently sent to Time Warner. I think it describes everything I want to post on here: Attn: Research Manager I've been a Time Warner customer for a little over a month now and have had nothing but problems since I've signed up. The initial set up occurred July 1st of this ...
Time Warner advertises that the value customers and that they are very responsive and sensitive to customers needs. If that is the case, then why would a company the size and magnitude of Time Warner have a busy telephone line for three consecutive days? And most important of all, how is a company ...
Time Warner Cable has come to covering up for "identy theft". They refuse to produce records with signed signatures of the person that used my husband's name to have cable installed in Johnson City, NY. Yet, they made us prove that we have never lived in Johnson City, NY. Still, they have ...
Many years ago I lived in New Braunfels and had cable service with a company that was bought by TWC. At the same time TWC was changing things I lost my job and had difficulty paying bills. Cable was low on my priority list but did eventually get paid for a few months. Finally I received a ...
I have a MAJOR complaint against Time Warner Austin. I am an ex employee. As an employee I will admit there are some great perks including the tv, internet, phone, 1 dvr and every channel offered even the pay channels all the movie channels everything for free. But here is where it gets you. When I ...
Time Warner is billing me double for high speed internet. They came to my house and disconnected my high speed internet when they were not suppose to. Bad technicians made a bad booboo now they won't take it off, and make it so bad I have proof. Please watch your cable tech if he is doing the job ...