We have been subscribers for less than 2 billing cycles. Time Warner techs have been no call, no shows multiple times. The customer service reps have lied to me. They have been rude. The supervisors will not even come to the phone. The reps are obviously trained to refuse to let customers speak to ...
Time warner has the worst equipment we record programs we want to keep and then later they go bad and we lose all of my recordings they need to choose a new manufacture for the boxes and stop using scientific atlanta and use something like motorola. I have been though about 30 boxes in the last 2 ...
I had TW Cable service at one address (let's call it South St.) from about July 04 - July 05. At that time, I checked out -in person - at their office: returned all my equip; provided my forwarding address, and verbally confirmed several times that my acct balance was zero. A couple months later, ...
On 9/26 I contacted Time Warner Cable to discuss what they are offering former Adelphia customers for Internet and Cable TV services. From this call I have two complaints 1) Regarding Cable TV pricing. During the convesation with TWC representative Mandy I was given TWC pricing. I indicated that ...
This company is trying to hold one family member responsible for what another has done for what someone else owes and treating a 66 year old man who served our country in war with no respect at all this is horrible and the public has a right to know and no he does not live with said responsible ...
Company representative (sales person) indicated verbally that Time Warner would: 1) Give us $200 for switching to their television service, because we were switching from a satellite system. 2) Provide high-speed internet access. 3) Provide digital phone service. Because our address in Kettering, ...