I was a bit apprehensive at first about doing my taxes myself online but as the deadline approached I knew I had to do something ASAP. I found this site TaxBrain, the price was reasonable, the whole process was painless. When I had a question there was someone online to chat with, I really liked ...
I filed my taxes with taxbrain as I have done for the last 6 years had my fees taken out like usual. This year was no different filed waited for the deposit to come, but it wasnt deposited like it should have been. I spoke with the representative who explained at first sometimes the IRS deposited a ...
I have been using Taxbrain to do my taxes for the last 5 years and have never had an issue with them. Before using Taxbrain this year, I looked at the complaints—I am taking these complaints with a grain of salt. I reveiwed the BBB and they are in good standing (unlike the "f" that ...
I filed my 2009 taxes with taxbrain on 1/15 opting for direct deposit after Taxbrain takes out fees which is sent sbbt/metabank first then to your acct. Taxbrain failed to notify me that they sent out the wrong routing numbers to the IRS, therefor I have no refund coming anytime soon. I went down ...
I am mad, i believe taxbrain could have sent out notification of what was going on. I have to borrow money from friends and family to take care of somethings i was suppose to pay with my tax refund. We received no notification and taxbrain.com tells me that it is out of their hands, it is up to the ...
Tax Brain sent me an email apology yesterday and I was curious as to why they are apologizing now. Since last Friday they have been rude, dismissive and curt when I contacted their customer service line and chat customer service line. Then I went to the internet today for an update as to when I ...