For the past two months, we've been overcharged for the minutes used. If you simply total the number of minutes up, by hand, they don't equal what the computerized bill states. We approached them via the Internet, the customer service line, the retail store and where possible spoke with the manager ...
Four months into our contract, we deeply regret choosing T-Mobile. Every month brings new calls to a "service" agent to dispute charges. Some have recurred monthly because the last rep did not actually cancel or block a service, despite assuring us it had been done. Third party charges ...
Good Day - This is what I would like to write to the Director of Customer Service if only I could find the contact information for that person? Perhaps the universe will send the message: "I have just had the most horrific experience trying to add your service and have lost 2 days (and ...
Nowadays being the 23rd of March at about 11am i decided to a 2 yrs agreement that we was mistakenly educated by t-moile client consultant. I had been informed that my complete complete monthly charge for that agreement was $79.98; several hours later i named to confirm the total amount, and that I ...
In early December I bought a brand new cell phone for my minor son with the offer of a mail-in rebate in the amount of $ 100.00 if we follow the instructions and mail a/any used phone in working condition to the address shown on a voucher I was given etc., which I of course did... It has been 2 ...
They called me saying they t-mobile and that i had won 1000 dlls gift card then i got txt saying to go and i got this website saying it was scam!!! ...