Cramming is the practice of placing unauthorized, misleading, or deceptive charges on your traditional (wired) telephone bill. Entities that fraudulently cram people appear to rely largely on confusing telephone bills in order to mislead consumers into paying for services that they did not authorize or receive. For additional information on how to file a complaint, please review our fact sheet online at: http://www.fcc. Gov/cgb/consumerfacts/cramming.html
T-Mobile is well noted for this practice - one simple reason they get away with this is that the charges they impose on each customer's bill is minimal, resulting in not many people complaining (see http://www.geocities.com/t_mobile_fraud/T_Mobile_Fraud.html as an example)
In addition, T-Mobile broke their agreement with me by putting a halt to service without notifying me in advance by 3 days as promised in their agreement. The only way their agreement expressly says they can do so without notice is if the customer's obligations are not met. T-Mobile receive payments that were owed and still permanently halted service and imposed more than $200.00 charges.
The FCC is not surprised to hear about such complaints, as they provided the information regarding "cramming" you see above.
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