This company charged me for parts they never delivered. I was told on numerous occasions the parts had shipped from their drop shipper, but subsequent emails indicate the shipper DID NOT AND HAD NOT PLANNED TO SHIP THOSE PARTS at the time the assurances were made. Their rude customer service staff ...
I ordered a pump/filter unit from these people on May 29. They took my money RIGHT AWAY and sent an email with a tracking # from fed ex. But the tracking says "info sent only". Aeveral days later I contacted the [email protected] by email and recieved the standard autorespond ...
On May 22 I placed an order online for three Jandy Sconces from Swimming Pools Etc. Using their website www.swimmingpooletc.com (Order # 63994) and was charged $720.95 against my credit card. At the time I placed the order, I noted that they stated on their website that Sconces "take UP TO 2 ...
On July 13, I ordered a sand filter (TR-50) and 2" side valve online from Swimming Pools Etc. The two packages were left on my front porch by UPS a week later. I hired someone to come out to install it. After we removed the old filter and opened up the sand filter box, we found out that the ...