We flew back from Montego Bay Jamaica to Minneapolis, on 1/18. A piece of our luggage was damaged. The hinged side was completely destroyed, ruining an expandable zipper and exposing clothing inside. A treasured tee shirt was damaged by what appears to be grease. We use your airline to fly each ...
I was a member of UFLY until Dec when my card expired. I thought I had set it up for auto renewal but apparently didn't. I booked a flight covered under this program for January travel. I had to change the timing of the return leg today. Because my card had expired they did not honor the fact that ...
My sister and I bought our dying and handicapped Aunt and our mother an Alaskan cruise (sort of her bucket list). On the day they were supposed to fly back home, after the cruise was over Sun Country cancelled the 6:50 flight and switched them to their 9:30 A.M. Without notifying either them or us ...
Sun Country was not at the ticket counter in Las Vegas and consequently, due to them being unavailable, I missed my one-and-only-flight for the day. I had to purchase another flight out of Las Vegas—which cost me $450. Suffice to say; I will not be flying on Sun Country any time soon!!! ...
I bought a ticket through Sun Country Airlines about a month in advance for my daughter, so she could see her brother and sister for Christmas. I got a call from Sun Country about a week later stating that they were no longer flying the route from Phoenix to Minneapolis, and offered me a flight ...