I worked in the Suddenlink call center. We take calls from customers for 8 hours a day with 2-15 minute breaks &, on a lucky day we have 1 hour for lunch. They are constantly cutting our lunch back to 30 minutes. We get cursed out, hung up on, listen to the most atrocious language you have ever ...
I started using Suddenlink as my ISP two and a half years ago, as they were (and still are) the only broadband provider in my area. At the time, I was renting while waiting for my home to be built, and was told by the Suddenlink salesperson that if I went with a two year service agreement, there ...
I have had suddenlink Internet for almost a year now, having problems with the Internet ever since. We have the fast high speed Internet available threw them. I have reported how slow it has been since we got it, have filed complaints with there 1800 number. Well here's the problem my wife does ...
Chatadra at customer service (Billing) was extremely rude when I inquired as to why I was billed on the 1st of the month and 29th of the month. This happened a second time and Suddenlink is gouging their customers. They say the customer is billed a month in advance. TWICE in one month is more than ...
My son went to buy a car and found a negative reporting from Suddenlink Communications. We contacted them, and they told us it would be resolved when we brought proof that the account did not belong to him. The account was clearly in someone else's name. When my son went to obtain service, they ...
I've been a suddenlink client for quite some time have experienced amazing support so far. I served a relative out by obtaining wire/online sites switched on nicely after about 24 months of support they dropped there work and may not spend there statement. The costs dropped on my consideration, ...