I worked in the Suddenlink call center. We take calls from customers for 8 hours a day with 2-15 minute breaks &, on a lucky day we have 1 hour for lunch. They are constantly cutting our lunch back to 30 minutes. We get cursed out, hung up on, listen to the most atrocious language you have ever ...
I have had suddenlink Internet for almost a year now, having problems with the Internet ever since. We have the fast high speed Internet available threw them. I have reported how slow it has been since we got it, have filed complaints with there 1800 number. Well here's the problem my wife does ...
Chatadra at customer service (Billing) was extremely rude when I inquired as to why I was billed on the 1st of the month and 29th of the month. This happened a second time and Suddenlink is gouging their customers. They say the customer is billed a month in advance. TWICE in one month is more than ...
My son went to buy a car and found a negative reporting from Suddenlink Communications. We contacted them, and they told us it would be resolved when we brought proof that the account did not belong to him. The account was clearly in someone else's name. When my son went to obtain service, they ...
Suddenlink disconnected our internet service 2 and 1/2 weeks ago with no notification as to why. We have been calling if not every day, then every other day for the last 2 weeks. We have spoken to multiple people, run up 4 or 5 hours on our cell phones repeating the same steps over and over again. ...
We moved from San Antonio Tx to Nacogdoches Tx. San Antonio had/has Time Warner Cable. Really no complaints with them. Prices are high for cable everywhere. But when we moved to Nacogdoches and ordered the same package as what we had in San Antonio, I was shocked, angry, you get the picture. So I ...