Customer Service at Suddenlink is almost non-existant. When Suddenlink bought out Cox I had hoped it would improve but it is much worse. They are the only service available to us and they certainly act like it. You can't rely on a word they tell you and some of their employees are rude with bad ...
After moving into a new house last month I decided to choose Sudden Link as my cable and internet provider. After speaking with the customer service representative I was told that our internet and cable would be installed two weeks from that day (Installation date: 8/16/08). Shortly after setting ...
Suddenlink offers cable modem and phone service in the North Texas area. The Internet services is, and has been atrocious, for the past 1 1/2 years. I experience multiple Internet and phone outages daily. It took Suddenlink a year to acknowledge that there were problems in the area. North Texas ...
The company has been supposed to come three times and yet no one shows up. All they can tell us is the contractor did not show up. ...
Since day one we have been over charged. They charged us for equipment and services that we did not have. We were charged for HI -DEF. Each time we had a service added or deleted, we were charged two months in advance. Recently we were disconected for late payment. We did not receive a cut off ...