HORRIBLE customer service! I placed my order and the next morning at 645 AM was called to confirm it. 2 days later got a call that my order needed to be changed, because the seller backed out. So they issued new tickets... 2 days later get an email saying tickets were cancelled! So I spend an hour ...
I purchased two tickets off of stub hub on a Friday night for a Sunday afternoon hockey game. On Friday evening I received two emails with the second on saying that they had charged my card and would receive tickets within 24 hours. On Sunday morning the tickets had not arrived. After 5 phone calls ...
It's called FRAUD. I purchased tickets on a Monday for a NYC Saturday show. Paid for overnight FEDEX. I don't live in the city, so was anxious to receive the tickets before I headed out on Thursday. I waited almost the 48 hours for seller confirmation before I called StubHub on Wednesday to find ...
Between January 27th and and February 18th, an unauthorized party accessed our StubHub account and changed our listing of concert tickets. Originally, we had placed two tickets for sale for approximately $175 each, but the altered listing showed them at $200 each. Additionally, they were listed as ...
This is a horrible long and painful situation which has caused me about 12 hours of my personal time and about 10 of anger and stress for something that from the beginning would start with many mistakes. I bought 3 of the only 12 tickets that were available for a concert my 13 year old daughter ...