I requested in-May an tub. They charged my charge card $500 plus they guaranteed to deliver me a duplicate of my purchase by mail. Additionally they guaranteed to provide in July. Now's july, I named plus they explained when I do want to stop they'll stop the purchase other smart I've to hold back ...
Ok bought this unit in sept it was bit of a trick to get to together, but after that we had major leaking issues, we used the steam twice and it broke, they sent me a second steam generator and that worked for the first year, we had guests last weekend and one of them accidently turned on the steam ...
I ordered in May a Royal bathtub. They charged my credit card $500 and they promised to send me a copy of my order by email. Also they promised to deliver in July. Now is august, I called and they told me that if I want to cancel they will cancel the order other wise I have to wait other. No ...
If your purchasing a Steam Shower, find another retailer to purchase from. The only reception that answers any calls is sales, after that you are on your own. I purchased a unit in December and two months later am still waiting for replacement parts so I can finish assembling this thing. No e-mails ...