Bought a tablet made by Samsung through Sprint about 8 months ago. Started calling Samsung technical support in second month of ownership with freezing problem. After talking to support for several months and doing everything told to do they finally requested I mail it into them. I did that 3 ...
This company is very untruth full and I would go as far as to say they are a scam. When we signed up we were lied to from the representative that we were signing up for a month to month service not a 2 year contract and when we wanted to discontinue our service with customer service they told us we ...
I just got off the phone with Christie B. 757-223-3627 the representative that contacts you when you write a complaint to Dan@ Sprint.com - Although she is trying to hold on to her professional cool, she did twisted my story into a mesh of lies. My phone was stolen out of my car and after I found ...
I have had it with Sprint 's awful customer service. It seems like every time I go to one of their stores they either tell me I'm at the wrong place for whatever problem I've encountered, usually dripping with demeaning sarcasm, or if I did manage to make it to the right type of store, dealing with ...
I cannot believe the amount of lies that that the sales person said and customer service. They did not mention to me that the 1st bill would be 2 months worth. 539.83. Then a 4th activation fee was added. I requested a paper bill and they didn't send me a bill. I got a email telling me that this ...
I have lost at least 20 hours of my life on the phone trying to get sprint to fix my consistently overcharged bills. The last straw was them charging me more than a regular month's bill when i went out of town. I was advised by a sprint rep to put my plan on a seasonal plan for both my phone and ...