I had a 2yr contract with Sprint PCS. After my 2yr contract was up I decided to cancel my contract. I called Sprint and canceled in Jan 02, but received a bill in April for 3 mos. I called Sprint to find out why I received a bill and was told that I never canceled my contract. My question then was ...
I was looking on the internet at new plan options (i had sprint cell service for 3 years) and without any notice that continuing to the next page my plan would be changed, voila! Plan changed, new contract entered into... I called customer service immediately and they said that since i called ...
I switched my phone service to sprint on 02/02/04 from T-Mobile and wanted to keep my current phone numbers. It only took sprint 24 hours to switch. However within those 24 hours I contacted sprint customer service. And was told that I would be billed an extra month on my frist billing. Here is the ...
The sales people tricked me into a two year contract with no way out except paying $150.00. I spoke with the customer service people and was hung up on and talked to very snotty. I then spoke with a manager and he seemed to understand what had happened and apologized. He said I could cancel with no ...
For four months in a row, I've received bills in error for $50-$180, totalling $370. Every Sprint does this, I have to blow 45 min or more on the phone to get it fixed, so I lose either way. If anyone our there wants to start a class action, I'd be up for it. Otherwise, I'm going to try to tackle ...
I have been with Sprint PCS for over 2 years. I get paid on the 3rd so it makes it tough to pay on exactly the first. If it is paid on the second or 3rd there is a "service charge" added. I have never mailed in a payment, instead I chose to pay online. On the 1st or second I log onto the ...