On September 25, Sprint e-mailed me confirmation of changes made to our cellular phone plan. However, I (or my son) had not made any changes to our plan. All of those changes were unauthorized. I called Sprint immediately, was told that "someone called in and made the changes." The Sprint ...
Sprint's Unlimited KB Wireless Broadband Service is in-fact a 5 gb service. There is noting unlimited about it. False advertising and bait and switch tactics! Here is my emails and their replies; Blogspot.com ...
My current account with you is billed electronically automatically. I ended my account for phone # 614-678-1152 a long time ago. After I closed the account I received a bill from you guys saying that I still owed money, even though I closed the account. I paid that bill with you guys telling me the ...
I find it interesting how you can have one contract with three lines and be charged an early termination fee per line. When normally it is per contract. It is interesting also to know that sprint automatically renews your contract when you call in and make changes to your account. Every month, you ...
I am not pleased with the customer service I received from Sprint. My husband and I updated our phone in July of he chose the Instinct and I the palm Treo. At the time of the update we were not informed of the special package needed to operate the Instinct phone. We discovered the problem when we ...
I've been a Sprint customer for eight years. Although I have no problem with the cellular service, I have had constant problems with their customer service. For all these years my due date was the 20th of the month, and I would pay my bill online on or about the 18th of the month. This month, ...