I'll make this short and sweet. Bought a $2000 sectional and recliner from Sofa Express 3 years ago. The fabric on the sofa looks like it's 20 years old now. The only people in the house are my wife, myself and the cat. The recliner looks like it was purchased yesterday, but nobody ever sits on it ...
My letter to the CEO (explains everything) Mr. Peters: I am contacting you as a courtesy to inform of the expirence I am having with your firm. I have the ability to relay this information to Randy Quinn, however do not have the strong desire to trouble a good friend with this issue to achieve ...
We purchased $4000 worth of furniture from Sofa Express, two couches a love seat an two chairs in January.in my eyes, a pretty nice order. The set for our family room was their best goose down filled furniture. Our problems began with them bringing us only part of our order. When weeks late they ...
My name is maria. I purchessed a sofa from the sofa express store in florence ky, I live alone, and I work out of town 8 months out of the year, my point being my furniture is lightly used. In the first month a pulley for the recliner came apart, took 3 mo to get them to come out to repair, then ...
This is a copy of the letter I sent to Sofa Express I am disgusted with your product and your customer service. I have had nothing but problems since ordering and receiving your furniture. The legs were defective, the throw pillows were junk. The first service representative sent to our home was ...
Warning. Do not ever purchase anything from Sofa Express. Here is my story. I purchased a bedroom set from Sofa Express on a Sat.in mid-Feb. After speaking with the sales-rep, he informed me that he could get the furniture out to me the following day (Sun). You may think that is good. I did too, ...