I too am a victim of Sofa Express! I have the reclining sofa and loveseat with cables that keep breaking. I get a recorded message saying the mailbox is not monitored and not to leave a message. If someone could just tell me who or where I can buy the cables so we can use the recliners, I will ...
We purchased over $5,000 worth of furniture from Sofa Express, including the DuPont stain guarantee. About 11 months after our purchase, my wife spilled coffee on the ottoman & chair and called Sofa Express to have tech sent out since the stain did not come out. The tech indicated the furniture ...
On March 4 we purchased the Chelsey Entertainment Center. It was delivered on March 21. This consists of one tv console, two tiers and a light bridge. (light bridge also has a shelf.) Upon delvery, the left tier and light bridge was damged beyond repair. We sent that back. Delivery was to reorder ...
In June of I purchased over $1,500 worth of living room furniture. As of today, 3/25, I have had to contact a repair person from Sofa Express more than 6 times. Each time, it is the same issue with the couch, the springs continue to give out. During the past 22 months, I have spoke to numerous ...
We bought numerous products from Couch Show shop in Tri County on December 16 and were informed from the sales consultant that people might anticipate supply in about 21 times. On January 4th we received a shipping day by voicemail of the 20th. I named to ask about an early on day and was ...
I bought a couch a loveseat and a bedroom set from Sofa Express. The delivered the furniture up to my apartment and everything looked fine. After the delivery people left we noticed there was a wet spot on the back of the couch. After looking more carefully we noticed a 4 inch rip on the back left ...