I wanted to update my original complaint that i posted back in Aug- Sept. I never received my order they cashed my e check and i couldnt get a hold of anyone on phone. Well after numerous calls and about 40 mins on hold i finally got through and sweetly asked them about my order and what my options ...
I ordered this on 11/7 told shipped on dec. Last order was shipped to wrong address in wrong part of town by delivery service... Guy called me and i went and got them... This order for 11/7 have heard nothing but you show shipped dec.. Have not seen hode or hare of cigarettes and am afraid to order ...
Ordered on 10/26, Smoke's-spirits says shipped 10/27. Can't reach Naparex [the shipper] and Smoke's Spirits no longer responds to me. ...
I called to inquire about my order which showed it shipped Dec. 6th, ten days ago. I placed the order Nov. 19th. Andrea, the Cust. Service rep. Was rude and told me it would take up to 5 weeks from the day it was SHIPPED, not the day it was ordered as I thought. I tried to explain how misleading ...
Have been waiting on an order for over 6 weeks. Have called customer service 4 times with never a return call. They now tell me to get a refund I have to wait until they get the ordered returned from the delivery company. Asked to speak to the customer service surpervisor and was told "she ...