I call smart bomb to ask about a back order. I had emailed, but received to return call. I had to go through the new order department because the extension to check on old orders referred to website and hung up. They were very nice and said that my order would go out that day. So I ordered more ...
I placed an order in Aug. 2011. I have not received my items and my credit card was charges. I tried to contact them via their customer service e mail and only received an auto response that said my items are on back order.in Oct. I sent an e mails canceling my order and wanting a refund. NO ...
At the end of October I placed an order with them. They charged my credit card a week later, but I never received the items. They did not respond to my e-mails asking about it. I next wrote them and requested a total refund, but now the website is not available and it states it is under ...
I placed an order with Smartbomb.com in September for a total of $32.56. I never received the item I purchased, but they charged my card. They kept telling me the item was on back order. After 2 months without receiving my item, I canceled my order and requested a refund. 1 month passed and I still ...
Company has been great in the past (before March), usually shipping within a few days of order, good prices, free shipping above $100, frequent extra discounts. Web site changed early in year and their performance went down hill. Until February orders shipped promptly from New Jersey. After March, ...
I placed an order for Sinol Headache spray with Smartbomb.com on 8/30. I never received delivery, but my card was charged. Visiting the site again, I find that it is impossible to contact the company by phone and speak with an actual human. There is a way to "track order", so I do this ...