I totally disappointed their customer service delivery time!!! I bught Tempurpedic mattress at sleepys at Englewood on 1/2, they promised me 7AM-11AM. However I got phone call the person say thst they ganna late about 2houres, I made planning everything. I don't like their customer service!!! ...
Sleepys is the worst company to shop from. I just got off the phone with the nastiessssst supervisor ever, Karen (supposedly the onlyyyy Karen in the company therefore she refused to give me her last name). She was a disgusting person! My parents purchased a daybed from here and both my little ...
On March 14, I purchased a Symphony Temperpedic Pillow in Methuen, Mass. Sleepys offered to have it shipped FedX to my daughter's address in Clifton, NJ. 2 1/2 weeks went by and still no pillow. Sleepys messed up the address order, and the pillow never made it to NJ. This was to be a birthday gift. ...
Sleepys refuses to honor mattress warranties - a $2000 mattress developed a 2" valley after just over 2 years. Despite the fact there was no sag at all in the box springs they refused to honor warranty, citing fact I didn't use the metal bedframe they sell, but instead put it on a Thomasville ...
I just had back surgery in January 09, and I purchased an expensive mattress from your store. The saleswoman talked me into a softer mattress than I wanted, saying it is the one that I needed. It's only been a couple of months and it is sinking right where my spine is and it hurts so much to sleep. ...
I have just had back surgery January 09' since then I purchased an expensive mattress from your store and it is sagging already, which is killing my back. It's only a couple months old! I need some satisfaction ASAP. ...