OK so b-day gift offers! Well each year they send you a little free gift thing... But every single year it's actually something different then what they advertized that you get!!! I mean really why bother sending a gift if it's going to be something totally different that you will be getting?! I ...
I put an internet purchase together on Wednesday March 10. The charged my CC at the same time (how nice), however they delivered my purchase FOUR calendar days later (excluding Thursday)—on Monday March 15. After I approached their customer support re my purchase, they simply delivered me a typical ...
Waiting 41 days for them to process my return! They have been of no help when i phone them, and they will not return my e-mails. I would like to know if they lost my returned item. ...
I had a Sephora gift card worth over $160. I checked the balance in May and it was fine. When I checked it again in June, it had been deactivated and the whole $160 just disappeared. No one at Sephora seems to know why. I get the runaround each and every time I try to talk to someone. A letter to ...
I wish I read the reviews on this site before I bought from Sephora. They shipped my order (my birthday present to myself) minus my free Sephora birthday present, perks, or free samples and then didn't answer my emails to the help department. So I finally called and the "help" line rep ...
The first time I went to Sephora - I loved it. I was treated like royalty. I am not pretty or rich... I was truly amazed. Then I went to another Sephora and was treated like crap. NONE of the employees acknowledge me or anything. They gave me looks like - what do you want. I left feeling like crap. ...