I have to say I have never been so unhappy with a store. On 10-13-08 I went to Sears.com to purchase a new washing machine and a new stove. $1200.00 order. I went with sears online because it said next day delivery if the order was placed before 3:00 pm. I did so. I received a phone call right away ...
Sears set the date for delivery of washer/dryer and then only delivered the washer. When called they simply said the washer did not make it unto the truck. They could next tell me WHEN the washer will be delivered. They only said someone would call in the NEXT TWO days to reschedule! Loverly, so ...
Sears could not deliver on the agreed upon date. They suggested I cancel the entire order and re-order with the original desired date. I did this and miraculously they were able to deliver on the desired date. However, they charged me for both the canceled order and the recieved order. I have spent ...
I bought this computer bundle from sears.com, I appeared with a flat screen on the picture, but it was not mentioned on the description, I called customer service to make sure it was included and the lady said "yes". When the pc arrived the screen was not included, I called they said it ...
I bought a concise fridge on Sears.com for pick up in the Sears shop in Calcutti, Ohio. I named Sears. Comis 1-800 number and terminated my purchase within twenty four hours and today I Have been billed a RESTOCKING FEE. Just before purchasing it, the web site stated I'd possess the fridge within 5 ...
I ordered a comforter in a specific color I really wanted and they sent me the wrong color not once, but twice. Then they tell me oh we don't have that color, but yet when I ordered it online it said they did and they let me proceed with the order. I think they are a horrible company and something ...