I am very displeased with Sears.com and will never shop at another Sears store / internet site ever again! Here's my story... We had a king size bed ordered (frame, mattress, and foundation) before Christmas, and knew this would not be arriving until after the holidays. When this was purchased, ...
I purchased a google android through Sears.com as a Christmas gift for my daughter. Unknown to me, Sears sold my order to a 3rd party company. When the order arrived, the box was damaged, unwrapped/sealed and when I opened it parts were missing, there was no paperwork in the box, no manual or ...
I ordered a laptop for a pre black friday sail and thay charged me then refunded me saying thay listed buy mistake. When i contacted them thay admitted thay batted me in them told me thay can do what thay want. I filed with ...
On July 21, I placed an online order on Sears.com for a Kenmore stove and refrigerator, and scheduled them both to be delivered on July 31. We were moving in Aug into a new house from an apt and we owned no major appliances, so delivery on that date was the greatest deciding factor when I made my ...
I bought a tv and warranty protection from Sears online on Dec 25th and was charged for both. The receipt is okay once you log in to Sears.com but the one they emailed to me still charges me for both products but states "0" in quantity for the warranty but the amount is still there. I had ...
I have shopped at Sears stores for ages. Have shopped at Sears.com online for a while. While they have had maintained exception service compared to other for a long time, the company has taken a downhill approach to service and customer support. The whole system seem to be in a mess with no sign of ...