I ordered accessories for a Kitchen Aid stand mixer on 1-2 and I was charged on my credit card for 94.56 immediately. Next day (Jan 3) I got an email that the 1 Piece Pouring shield is out of stock and the item was canceled. Jan 8 a package arrived at the house and the packing slip shows that the ...
Sears.com is the most terrible online store. 1. They charged my credit card and gift card (over $1,000) instantly after placing the order no matter whether they have the item or not. 2. They advertise the Store pick-up option in 5 minutes. After 3 weeks, nothing happens. Nobody called me to pick up ...
Beware if you order from Gift Registry! The gift recipient will see the prices on the packing slip, unless you select an option on the very last screen in tiny letters at the bottom of your confirmation page. If you miss it, you are out of luck. I missed it, and immediately called Customer Service. ...
I placed an order for luggage that my girlfriend had listed on her wedding registry. Sears was to deliver around Christmas time. They did not deliver. Now they will not refund my money. Although they acknowledge that there was no delivery, they will not refund my money. I have written at least 50 ...
I have to say I have never been so unhappy with a store. On 10-13-08 I went to Sears.com to purchase a new washing machine and a new stove. $1200.00 order. I went with sears online because it said next day delivery if the order was placed before 3:00 pm. I did so. I received a phone call right away ...
Sears set the date for delivery of washer/dryer and then only delivered the washer. When called they simply said the washer did not make it unto the truck. They could next tell me WHEN the washer will be delivered. They only said someone would call in the next two days to reschedule! Loverly, so ...