The door handle broke and the light stopped working on our Kenmore Microwave. I called and scheduled an appointment for a technician to come out and assess the problem after I had already paid an electrician to fix the light. Anyway, a very nice technician came out. He gave us the run around for a ...
I have just experienced the worst customer service ever. I have the standard 4-hour appointment slot. I called customer service to determine if they have an estimated time of arrival (time is 1-5... It is now 2pm). She tells me "no". I ask - how far in advance will the repair technician ...
I had in home service performed on a garden tractor by Sears in home service division. The repairman was at my home for a total of twenty minutes to service my tractor including a short bathroom break. I was charged $206.00 labor. This equates to over $600 an hour. This was in addition to over $50 ...