Ive never seen an organization that hides from their customers like this company. No show appointments, get hung up on when inquiring, no supervisor or manager is ever available, they have even gone so far to change the complaint number. I even tried to send an email to Mr Crowley EVP of Sears ...
I have a kenmore range less than 2yrs old, the baking element burned out. I've never seen anything like it.in my mind it would be just cause for a recall. Live elements burning in half, VERY DANGEROUS SITUATION! Anyway, after replacing the element I dicovered the control board was also ...
I had siding put on my home in November. I wanted to used Sears for their long standing reputation and since they have been around so long. There were some problems with the finishing work and the workers. I complained and gave Sears a chance to make it right and I am very glad I did. They came ...