A total ripoff company. First you buy their hard drive - in my case a TB external hard drive [pricier than some other companies], then after a few months the hard drive simply stops working with no revival. Countless hours on the phone first with troubleshooting, then again talking to 'data ...
It's not often these days that I call a customer service number and the representative on the other end speaks in clear English. I'm not certain where Seagate's call center is located but both of the reps I spoke to sure sounded American. Both were extremely friendly and helpful and helped take ...
Just called to RMA a drive that died unexpectedly and the operator was friendly, fun to talk to and a breath of fresh air! There was absolutely no wait time either. Though the drive stopped working their support has made me a customer for life. ...
Copy of my survey to Seagate Customer Service satisfaction survey: I received my Seagate FreeAgent Desktop 1TB external drive as a Christmas gift and after following the instructions, the device would not power on. I called Seagate support only to find out that that I have to call during your ...
I had been twice charged for 2 costs of $122.08 that we never required. I'd like these costs taken off my learn card closing in 8994. ...
They have a problem with their Freeagent external drives. They are still selling them with no fix in sight for the Senior's. ...