I tried a carpet purchase out of this online merchant, and was billed instantly. After getting conformation of the purchase via mail, fourteen days passed with no further term regarding standing of satisfaction. All efforts to achieve the organization by mail and by telephone failed. It seems they ...
Definitely the TOUGHEST customer support I've previously experienced. The real measure of the business isn't how rapidly they are able to approach your charge card cost, but how they react if you find an issue using the product requested. Rugs USA failed miserably. I requested a carpet (Manuf. ...
I requested 2 carpets from Carpets US between 9/14/09. I was delivered 2 carpets, just one carpet was what I requested it had beennot actually the right product quantity. I named Rugs US and advised them of the error, initially I'd requested 108TC57-609, they delivered me 108TC67-609. I approached ...
I requested a carpet on Dec. 10 to get a Holiday present. So below it's December 28 looking for out why no carpet continues to be delivered, why nobody named me and just why I'venot actually acquired a contact. After waiting 10 units to get a customer support repetition, I had been informed to hold ...
Placed an order on 6/23 for 2 rugs. Both rugs received on 7/2 incorrectly - one was the wrong size and both were the wrong color. Sent two emails to customer service -no reply. Spoke by phone with a rep was told I had to send an email to returns department with digital photos of the rugs and it ...