I placed an order for my girlfriend for her birthday. I waited 10 days and had my order cancelled, I knew this because I checked my order status every other day. I did not receive any notification that it was cancelled. I emailed customer service and they told me they had to cancel it because my ...
I ordered a watch off of your website. I had set up the address and had printed off my own copy and knew I had done everything correctly. After waiting for the day of arrival to hit, the watch did not come. I called UPS to find out where it was and apparently the numbers of the address somehow got ...
I am not impressed with RueLaLa. I recently placed an order and it took two weeks to ship it. Was going to be a gift for my mother's birthday but missed the date. Almost three weeks now and still no delivery. They charge $9.95 for shipping and I am not sure what for. Contacting customer support was ...
I like the products offered and the prices BUT the return policy is difficult at best and appears to be designed to dissuade the customer. I would not be surprised if it is purposely designed to frustrate the consumer and get them to just say " forget about it - I will just keep the item (s). ...
Ruelala certainly does not appreciate their customers. Their " customer service " should be renamed " customer disservice." All they are able to do, or are prepared to do is say that they are sorry, but they do NOTHING. I ordered a large item from them as a present for a ...
I had to put in a dispute with my credit card company because ruelala.com won't refund me my money for a purchase in which they sent me the wrong size... This has been going on for weeks and several phone calls later = no results... Buyers beware! ...