I bought abought 18,000 dollars worth of furniture from the Room Store and all in all they have been good about fixing things untill now. I called them and told them there was a hole in the back framing of the wedge section of my sofa and they said they would come and pick it up and fix it. They ...
In May I purchased a living room set from Room Store - she verbally told me that she HAD to put on the contract that the order would be in from 4-8 weeks, but she ASSURED me that it would be in much much sooner. 4 weeks came and went - I did receive a call saying that it would be another couple ...
My fiance and I purchased a 7-piece living room set and chair from The RoomStore on 5/29/10 by debit card. We were told at that time by the sales person that the particular set we were purchasing was not currently in stock, but that it would arrive the week of 5/30/10 and that our furniture would ...
My husband and I spent $4,000.00 at the Mesa Roomstore location. We purchased a sectional and a wall unit for the living room. The delivery folks came out and put the unit in place and together (halfway) and we did not realize that the shelves were not in place. No biggie. So, we go to put them in ...
You know, I got ripped off by the Roomstore or Furniture.com or whatever they are calling themselves. I did a little research and found that most of their assets come from the liquidation of bankrupt Helig Meyers. Odd that the owner also had his fingers in that company plus another chain called ...
The following is the letter submitted to The Room Store. I am one very unhappy customer. Over the past 10 years, I have spent a considerable amount of money at the Room Store, chiefly in Phoenix and Avondale Arizona. Just after moving into my home in Goodyear in I purchased a fairly expensive and ...