I also had a very horrible experience with Rite-Rug on W. Broad Street in Columbus, OH. They sent out installers to install the carpet about a week or so after I picked out a "high-end" living room carpet. After the installers left, I was furious at the huge messes they left behind as ...
Bought two rooms of hardwood flooring from a salesman who assured me I was getting a top-notch product at a great sale price. Later found out from a manager at another Rite-Rug store that the product received was considered seconds and that since I paid a sale price I should not expect better. When ...
I had some carpet put in awhile back and the two men that came and installed the carpet made me feel very uncomfortable and there was nothing I could do about it as they were installing my carpet. I felt like a rape victim! One of them was a colored man and the other one who gave me his card was a ...
I never received the rug that I ordered, but delivered another cheaper rug. Then they charged me a $1800. Restocking fee. The att. General suggested the BBB who lowered the restocking fee to $600. When I refused to pay a collection agency put a lein on my house. This fight has been going on for ...
My wife and I bought carpet from Rite Rug less than a year ago and it started to pull and run. The represenative came out and said that is was the carpet but he will go back to Mike at Rite Rug. We called Rite rug and they were going to replace the carpet but we would have to pay the difference. It ...
John Row of the rite rug store in Marion, Ohio showed us carpet samples and told us it was Mohawk carpet with 10 year warranty. Rite Rug installed carpet that is full of holes and runs obiviously a manufacturers defect. Two representatives from Rite Rug have inspected the carpet, and they refuse to ...