Purchasing an above ground pool was a big decision for me and my family as it is a costly decision. I went to the REC store and found a couple of pools of interest. After finally getting someone to wait on me, I began to ask questions about the pools and the prices etc. I was shopping for a smaller ...
I purchased a pool some time ago, but last summer I noticed a rust spot on the side of my pool when I questioned a Manager at RFW (Regan) he sent someone out to examine the pool. The company agreed it was indeed a factory defect and was willing to give me a new wall and a new liner (due to ...
On feb 13 I put down $50.00 deposit on a pool. We were not sure that we were going to purchase it. And we decided not to purchase one. And we have been waiting for my down payment for over 2 mths. It is now april 29 and still now refund. I call all the time and they tell me its in the mail. And we ...
After only 2 years of use, the liner of the 24' round pool that I purchased from Rec Warehouse was starting to turn brown. When I removed the liner I noticed that the walls of the pool were completely rusted. Some parts were so bad that with very little effort I could put my hand through the wall. ...
In May we purchased a Portable Spa Package, X-Caliber Spa from this company. My husband is on disability because of back, hip and knee problems. The physician thought a spa would help him with physical theraphy and seeing we live so far out, our own would be best. We talked to John, the salesman ...
Lies, lies, lies, promises, promises, promises!!! That's what one gets a rfw in va. Beach, va... Tv commercials and sales people with promises of gold!!! None are true! Summer is half over and i still await my installation. It is either too hot, too wet, understaffed at adl, new personnel taking ...