I purchased a pandigital reader for me girlfriend for Christmas and i purchased the ins that the clerk offered me for an additional fee. The reader glass got broken. I returned it to the store and they said they would not cover it they refused me a replacement. I feel if they sell the insurance ...
Bad Customer Service! Ghetto! And really need to be closed down or hire all new employees including the manager (Melanie). They don't even greet you when you enter the store, No eye contact when speaking to customers. My AT&T acct was mess up after I bought a phone from them. Long story short, ...
I bought a pair of earbud headphones on 1/1. About four weeks later, they broke and I was given a replacement pair without the box. Then, a mere 2 weeks later the replacement pair broke. I went in and demanded a refund, and the arrogant manager basically accused me of being a liar. He refused to ...
I received a Radio Shack Pro-160 scanner ($400.00) for Christmas. The instructions that came with the scanner made little impact on how to program the scanner. The additional service agreement that was supposed cover tech support was worthless. No one in tech support had a clue as to hoe to program ...
I brought a Garmin Nuvi 265WT (GPS) in for Service because the FM traffic receiver doesn't work. I had been in contact with Garmin, Tech support couldn't resolve the problem so I took it into Radio Shack under my service plan & checked the unit in for repair. The unit is less than a year old ...
Television ads for Radioshack for Acer laptop model AOD255-2331 for $179. Website said these were only being sold in the stores. Being in the first 10 customers in the store we went straight to the counter to ask about the laptops. We stood in line for a few minutes watching as the customers in ...