In the past 2 and half months have made eight flights 6 being qantas and one being Virgin. Qantas customer service wins hands down I am on crutchs due to a cruched heel qantas staff have been more than accommodating each time, More then I can say in regards to Virgin staff not accommodating very ...
Qantas is in trouble for good reasons. Despite many conversations with agents regarding meal and seat requests, none were recorded. No special attention or compassion was given to me, despite being very pregnant.in fact, I was met with rudeness and told that maybe I shouldn't be flying if I don't ...
We are a pensioner couple who flew with Qantas (economy class). We came home yesterday (21/03/@009) to Queensland after having flown to Perth with Qantas both ways. We stayed for a week in a B. & b. Place in the Perth hills and had a lovely time. We flew on both B727 and B767 aircraft and ...
I travelled to Sydney on the weekend. On the way up I checked in online 20 hours prior. I only had a choice of three seats in the plane. This was ok because I was flying by myself. On the way back to Melbourne the same thing happened although myself and my fiancé had to be separated. We checked in ...
I recently travelled from Calgary to Melbourne on Qantas and was very disappointed. My husband booked directly with the airline and informed the agent that I was pregnant and needed an aisle seat at the very least. We also requested a kosher meal with the booking. We phoned a few days prior to ...
Travel with Qantas on 29 May - 9 Jul 09. Have written a complaint thru Qantas website but since no answer. Your staff are incapable to give the correct info, resulted us arriving without our luggage since qantas staff didn't do their job and same thing with coming back which they fail to put our ...