Qantas
BAD customer service - Customer service
Lost our luggages twice going and coming back, didn't get the special meals ordered before hand. ...
Lost our luggages twice going and coming back, didn't get the special meals ordered before hand. ...
The following letter was sent to QANTAS' customer service via e-mail and details my ordeal with QANTAS. "To QANTAS' Customer Service Department, As an American, I first became aware of QANTAS when it was recommended to me by relatives living in Australia. I was told the flying kangaroo, a ...
My flight QF566 from Perth to Sydney was cancelled due to engineering problems. After a couple of half started messages over the PA the instructions were to line up at the Customer Service desk if you did not live in Perth. I lined up as I live in Sydney and after waiting a long time was informed ...
Qantas is ripping off travellers - heavy delays in refunds on cancelled tickets In September I bought a full fare coach class ticket from New York, Melbourne, Australia for $4,000. The ticket was a fully refundable fare, as Ineeded it to be. Before I was due to fly, I had to change my plans so I ...
5 times my flight has been delayed. % times i have been told that the 10:30am service from sydney to melbourne has been combined with latter flights. I have had discussion with fellow fliers and they have told me of similar experiences. Would Qantas delay a flight with the view of utilising planes ...