On Jan 20 we booked & paid for 2 tickets return to London via Singapore. Next day we received our e-tickets confirming flights. 48 hrs before we were to depart Perth (14.4.12) checking on-line saw that our (seats) from Singapore - London had been cancelled. Qantas did not even notify us of ...
Reference No. CM / 93520242 You need to review your policy re waiving change fees or fare differences on compassionate grounds. ...
Reference No. CM / 93520242 My Dad fell ill and I had to rush back to Australia to try to see him before he died. I did not make it in time.in the process I changed existing bookings for my wife and three children. The telephone sales assistant told me that at the very least change fees and fare ...
I had a really bad experience with Qantas Reserveatins department. I called to see if I could upgrade the final leg of a journey to premium economy from Singapore to london. They told me there was no premium economy seats on the flight. I called BA to check, who said there were many seats in this ...
Booked a flight for my family of 5 pax online and after putting in my credit details, it tried to verify and after a long pause, showed an error page. So I had to restart the booking and managed to complete the booking the 2nd time. The shock came when I received my credit card bill and it appeared ...
I am 205cm tall (6'8" in the old language) and most of this 'tallness' is in my legs, making airline travel an interesting experience. In the past, Qantas staff have always made an effort to accommodate me in appropriate seating given my height. I have rewarded this by booking flights through ...