First let me say that I have used this particular company and location (spent literally thousands there) on many occasions prior to this one. They have since changed managment. I had my vehicle towed to their store at night and called them in the morning. I informed them that it was distinctly ...
I took my car into to Purrfect Auto after they told me on the phone that they would give me a great deal. I took it in and they told me the repairs would be over $500. Oo (replacing my brakes) then he told me I'll cut it down to $460.00. Told me I was getting a good deal. Then they did shotty work, ...
I also had problems with Purrfect Auto, I took my car in there for one problem and ended up with $10,000.00 damage to my car that is only worth $2000.00. It happened to me at 2 different locations. The first location was on Decatur / Tropicana. The second location was at Eastern / St. Rose Parkway ...
I took my vehicle in for a general maintenance and filter change and Purrfect auto took two hours just to figure out how to do the tranny filter and when I received my vehicle back the engine was missing very bad. I took the vehicle back to them to correct the problem and they kept the vehicle over ...
January 13, I'm driving home from work when my "check-engine" light comes on. Perrfect Auto is on the way home. I pull in and am escorted to a waiting area while they are doing a diagnotics check for $35.00. I grab the manufacurer's manual before I exit the car. It suggests I check my gas ...
I worked at Rico's shop for Ed Hazen (director of Operations) for all of 2 days.in that time I saw them lie to a customer and tell them they needed wheel cylinders after spraying them with fluid to make them appear as if they were leaking, even though they were not. They sold the wheel cylinders, ...