I just recently went into a "Purrfect Auto" location Cave Creek Rd. Just south of Thunderbird Rd. I had a coupon for a 9.95 oil change. The manager told me the 9.95 was for 4 cylinder cars 14.95 for 6 cylinder and 19.95 for 8. I walked out and reviewed coupon and discovered it stated none ...
I took my car to the Purrfect Auto at 3190 Sunset Rd. Because of a strong odor of gas in my garage. When I picked the car up, the speaker on the driver's side had a large hole punched in it. I pointed this out to the mechanic and they denied any responsibility. When I took the car to the dealer, ...
I was awarded a judgement for them ripping me off. That store especially their so called manager hutch. If you tell them that you don't want to invest too much money in the car they fix only part of the problem so its not so much and since the problem isn't fixed you bring it back and they tell you ...
There are many complaints regarding Purrfect Auto throughout the county. Why can't we have an investigation on this company? Many of us are told by the Corporate office of Purrfect Auto that we need to go after a particular manager or employee if we have a problem. This is bull!!! The employees, ...
This is a quick draft of a letter that will be sent to the BBB and State of Nevada, Department of Business and Industry, Nevada Consumer Affairs. Note that at last count, this store alone had 28 complaints with the Better Business Bureau of Southern Nevada. As a follow up — my brake pads are ...
I went in for a Timing belt change cause of their attractive price of $169.99 with a coupon. Boy did I regret this. Before I entered the car, it was normal and quiet. After they replaced the timing belt, there was noise coming from the belt area. They said the cover was faulty, being misaligned for ...