My main complaint is that I could not get any technical support. The thing kept beeping and I could not delete the beep option. I called technical support and after listening to a recording saying everyone is busy repeatedly it told me to leave my name and telephone number, but no-one called back. ...
This company has a nice little scam going—they offer you equipment at no charge, and you agree to a 3 year contract. The salesperson tells you that you can cancel after 3 years, and the equipment is yours. However, there is no mention of a renewal clause, which is automatic and clandestine, for 2 ...
They ought to rename it "Protect your Bank account" I received this free alarm system from them and told them that I was in the process of moving and would install it at that time when I moved. Turns out they start taking 29.99 monitoring fees immediately and didnt contact me of this ...
I was sold a home alarm system that was $29.95 for 3years at the end of the 36 months I was told Protect America would offer you a lower rate for monitoring because the system would then be owned by me. This was not the case. When I called to see why they were still charging my acct in the 37th mo. ...