Progress energy overcharged me in kwh and refuses to make it right. They estimated my usage from last year not anticipating me being out of town for 9 days. I also believe they know what they did but refuse accept responsibility for their error. I AM SENDING MY CONCERNS TO THE OFFICE OF ATTORNEY ...
I received a bill for electric service that was never received. I called customer service, they said I had service at that address. I explained my self (just as below) and the rep said "mem you have to pay the bill" she didn't want to hear what I had to say, she says " you have to ...
Progress Energy of Saint Petersburg, Florida, refuses to help me with problem... I am being forced to pay for my next door neighbors electricity and cannot afford my huge bill! I have called them many times for help but always get told there is nothing they can do! I am a single mom of 3, living on ...