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Pricerock.com
Found 11 reviews / complaints

Pricerock.com
Customer Service

I placed an order with pricerock.com ;and I immediately changed my mind, wanting to cancel the order. I emailed customer service, received a response on a Sunday (the order was placed around midnight Sunday). The entire matter, including my full refund to my credit card, was resolved within the ...

Pricerock.com
Pricerock Customer Complaint

I ordered a 14kt white gold chain from this company. The length was 18" and I attempted to contact them to exchange it for a longer chain. First I tried email which would not allow me to send it to this company. I then called them several times and got an answering machine. This company has ...

Pricerock.com
Bracelet

I purchased what was supposed to be a 7.25 14k solid gold W/Y GARIBALDI 5/70MM. When this arrived it was broken, put together poorly, smaller that it was advertised and it was supposed to be 11 grams. It was 7 grams of poor gold. I have tried to call them and they don't answer the phone. I would ...

Pricerock.com
Pricerock.com customer service

Ordered the wrong length of gold chain. Called pricerock to exchange and buy a more expensive gold chain. They would not hear me and kept refering about the company policy. I told them that their website posted customer comments about being able to return. No, no, no I was told. The website is ...