I am writing with regards to the customer service I received in March. I had unused tickets from a December flight (through United Airlines) that I was unable to make; I arranged with a travel service representative to put it on hold. On March 2, I called to use the Dec flight to purchase a March ...
Priceline has a "price match guarantee" offer in which if it so happens you find a cheaper price, they can refund you the difference. The catch is, you have to call customer service, go through about 20 voice menus with a computer, stay on hold to connect with a representative, then walk ...
I was quoted a price of 204.42 by priceline but when I got my bill from the hotel the actual charge was 169.18. When I contacted Priceline, the operator told me that Priceline gets special unadvertised rates that the public can't get and they were sorry for the difference in prices, but with their ...
In February I purchased 2 round trip ailine tickets from Portland Maine to Jacksonville, FL. Carrier was United Airlines/United Express. Due to Weather conditions Outbound Flt. Was cancelled earl Wednesday morning. Airline only offered outbound flight on following on Sunday evening to ...
Booked a "4 star" hotel in London through Priceline.com. After my bid was accepted I was assigned a hotel that was not in the area I had originally requested. After doing further research on the "assigned hotel" I saw the many, many unfavorable reviews/comments concerning this ...
I was attempting to get a deal on some hotel rooms at Priceline. I had made a number of very low offers which had been rejected, no problem, but then a notice popped up to say that if I only bid $22 more a hotel would be willing to accept my offer. So of course, expecting a great deal I put in the ...