I bought a Pool table online online from this company for my kids Christmas present, after many e-mails and endless phone calls I was one of the lucky ones and got a Pool Table on 18th December 08 (not the one we ordered) but never got all the other stuf fI paid for. Ellan sent me an e-mail said ...
I'm another victim of this company. Ordered a table in Sept 08 and never recieved it. Cannot contact the company. I have filed with the BBB, Attorney General in CO and RI as well as the FTC. This will not stand with me and should not with you. Lots of money here that I could use instead of these ...
I ordered a pool table in Oct 08' and I did receive the pool table, and by the sound of other reports, Im lucky I got that. I paid to have the table installed, and then after getting the table they told me that it would cost more money. So I called and asked to cancel the installation and get a ...
I ordered an indoor outdoor pool table for my river house in May. It was paid in full and set to deliver originally August 1 then it was delayed again till Nov 08, the only time I have ever actually spoken to some one it was Ellen she assured me we would have our table on 11-28-08 before the ...
We ordered our pool table from Pool Tables Direct / Ultimate Game Room Company on August 21st 2008. Estimated delivery time was 12/26/08. Since then we have tried calling, faxing and emailing with no success. Phone line keeps ringing, fax number is out of service and no response from the email. We ...
We ordered our pool table in August. We continually called, they kept pushing back the order. We held out until December because we really wanted the product we paid for. When I canceled my order, I did receive a confirmation from customer service, but as of today there is still no refund. I have ...