Pnc has changed the terms of my fixed rate auto loan and then lied about it. They have lied so many times saying they did not recieve a payment when my bank says they cashed the check... Then threatening me to give them additonal payments or they will repossess the car. It is constant. The whole ...
I have banked since the age of 18 now 81 and I have never encountered a bank as cold and un helpful as PNC. You ask a question and get one word answer no if ands or buts, they do not try to help you, have one car loan and as sooh=n as it is paid off no more business with them. Also you ask a ...
Even though this Administration has begun a program entitled Making Home Affordable to help people modify their current mortgages and avoid foreclosures, individual banks are placing their own restrictions and requirements to qualify for this program so that most people are told they do not ...
They steal your money and laugh about it! That is exactly what happened to us. They took out $50 dollars every month for no reason. I called to see what was happening and got 2 very unprofessional people just passing the problem around, and never solving it. Even though everything that was charged ...
I am the treasurer of a not for profit Garden Club. I have been unable to properly set up our online banking. Been to the branch twice and no one will call me back. We have 40 members and I do this as a volunteer. I am very disappointed with the lack of customer service. ...
Every companies success is based on basic customer service, which left National City when PNC "purchased" National City. I stayed at Nstional City because of their customer service, and I am leaving PNC because of their inept customer service. It is not a matter of if, but when this ...