PGW is unable to put me into the program because of a "technical problem" per email exchanges. The tenant had not paid the bill and I was threatened with a lien. I contacted Mr. Rosario. He acknowledged there was a problem and I would be considered a part of the program. He claimed he ...
They made false accusation in what seem to be an effort to deny the renewal of a CRP discount program. Very aggressive representative. Hopefully we will be able to achieve justice. Good luck for all other PGW customers. ...
We were basically shut off a day after i got a new job. They could not even wait one small week to recieve a payment of just under $200.00 dollars. Now thanks to some unprofessional, very cruel and vindictive service representatives of PGW, we now owe $1400.00 dollars! This outrageously unfair! ...
While at work, I received a phone call from my neighbor, that PGW was at my home. He inquired why they were there, but the PGW rep would not respond citing confidentiality. They came to the home to shut off my services. I was shocked and had no idea that I was in any danger of being shut off! I ...
I am a student. When I moved into my apartment I called to set up my account with PGW. They said I had to pay a deposit due to my credit. That's fine, I am a student. About two years later my gas is turned off. I call to ask why and the person said I do not have an account with pgw but I have been ...
I made several attempts from 10am to the present 2pm. I have been placed on hold for more than 30 minutes and no one will pick up the phone. We are without gas in the house and unable to heat water. This is worst customer servicethat i have ever experienced by any utility company. Pgw should be ...