I placed an order with Personal Creations on Dec. 6th just so I can receive it by Dec 23rd. I tried to contact customer service via email, six times, only to receive automated responses that were of no use to me. When I tried another four times by phone, I got a busy tone, ALL DAY LONG, even at ...
On March 7th I called Personal Creations to find out if I placed an order that day, would I receive it by 3/27. I was told YES. So I placed an order on-line on 3/7. Order # W1* I went to the Personal Creations web-site to track my package and it stated that it was shipped on 3/13, but it does not ...
I ordered a couple of items online from Personal Creations.com Dec 8th. My order # is W1205411 According to the company, the items were shipped on Dec 14. As of today, Janurary 24th; I have not received my items. I have called a couple of times and the customer service representatives REFUSED to ...
I have been a Personal Creations customer for several years, and have purchased numerous products through the company. I have always been a very loyal and complimentary customer; however, my most recent experience with Personal Creations has left me disillusioned. On December 5, I used a 20 percent ...
I placed two orders 3 weeks ago. Both orders consisted of Christmas gifts and neither had any indication of a delay at the time of the order. Christmas is now 3 days from today and I have yet to receive either order. I have emailed the company repeatedly (more than 4 times) and have not once gotten ...
I placed two orders for Christmas gifts. They are Order Numbers: W1184018 and W1182569. A message stated that both were on back-order. I began to wonder if they would arrive in time for Christmas, so I emailed Customer Service giving the order numbers and asking them. No response. Two days later I ...