Pep Boys
Found 428 reviews / complaints
Page 42

Pep Boys
Anyone who can tell me what to do to stop payment for Pep Boys' misleading & cheating behavior?

Cars & Transport June66 0

I signed whatever the technical words the serviceman picked on the sheet, and later on found out he replaced the part that was working, did nothing on the parts that I meant him to repair. I called credit card company to dispute the charge, but I doubt that will stop the payment. Any advise for ...

Pep Boys
The worst customer service ever! Los angeles, westchester

Cars & Transport L. JOHNSON 0

I have never been so disrespected by a group of employees in my entire life. On Saturday, October 27, I had a flat tire. I had already told myself that I would never visit the Westchester branch (474) for two reasons: 1) they are too slow and 2) I have never liked the way I was treated by their ...

Pep Boys
Rebate Ripoff

Cars & Transport Paul791 0

Know why Pep Boys uses rebates instead of just having sales on its' tires? Because it doesn't have to honor the rebates? Pep Boys actually has a third party handle (or not handle) the rebates. When they decline the rebate they give you a phone # you can call. After waiting forever for someone to ...

Pep Boys
Took three days to do simple alternator replacement

Cars & Transport Anonymous 66641 0

Summary I took my truck to Pep Boys in Cathedral City to diagnose and repair a problem with the charging system. They did a 'diagnosis' of the charging problem and told me that the alternator was not putting out the proper charge. I authorized replacement. Replacement included installation of a ...

Pep Boys
Customers beware of this Pep Boys location

Cars & Transport Anonymous 66605 0

I had my car towed to this Pep Boys to have a starter replaced on Friday, September 28. The car is a Chrysler LeBaron GTC, 1994. I called and spoke with Scott, the service manager. I was very specific about the issue. I also requested them to investigate a problem with the car running hot. (It ...

Pep Boys
Don't purchase Tires from PEP Boys

Cars & Transport Doug194 0

I purchased 4 new Futura tires for my 2003 Ford Windstar Van. After about 3 months I brought it back to have the tires rotated. About 2.5 months later I had a flat on the front tire. I literally cut my hand on the steel belt that was exposed removing the 5.5 month old tire. I put a spare tire on ...

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