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Pep Boys
Found 428 reviews / complaints
Page 15

Pep Boys
Overcharge for Services

On 11/5/10 my fiancee went to get a estimate of how much it would cost to have 4 "stripped" lugnuts removed. He reached 3:30pm at 5:15pm the estimation nevertheless wasn't finished. He left in the future and pickmeup at the office and we were back for that estimation at 6:00pm. We waited ...

Pep Boys
Faulty Service on Brakes

Our buddy purchased some four wheels from Pep Boys in April. Three months later, she was having brake issues and delivered to Oil Monkey, Inc. (Pep Boys). She was informed that back wheels were required. While she questioned why the brakes were not examined once they had the wheels off anyhow, she ...


Pep Boys
Horrible service

Don’t do it. Don’t make the sad mistake I did thinking Pep Boys will take good care of you. On 5-11-10 I left my car with them for a whole day to do an engine diagnostic. I told them it was bogging, stalling, and the engine light was on. On 5-15-10 my engine failed. I asked the Assistant Manager ...