I have worked in high end retail for 30 years. The main reality is that making the consumer happy is overall more important then making a sale vs. Return. O.com is not a sale store or low cost aand tells there customer service people to say anything just make them get off chat line. There is never ...
I purchased a Seiko watch in May, which quit working in June. I paid over $300 for this watch, now they are saying I must have the original packaging in order to return the watch for a service guarantee repair. Since I have owned several Seiko watches and none of them quit working in a couple of ...
Do not buy from these crooks. I foolishly placed an order with these people. They sent me a completely different item from what I ordered. The item that they sent costs less than half of what I paid them for the correct item. I spoke to two very unhelpful people in their customer service ...
I purchased a rug from overstock.com that I IMMEDIATELY cancelled (we're talking within a span of 5 minutes). I was told by a representative that since the order never processed, I shouldn't worry about funds being removed from my account for the total. Well, they lied. Not only did they take the ...
I have never had an order from Overstock which was not completely screwed-up. First I requested a leather-upholstered king sized bed. It required 2.5 weeks to reach; I had been anticipating about 5 months on the basis of the site. It'd a chip within the part, and that I was informed I'd need to ...
I ordered a product from Overstock.com at a very low price. Considering their website advertises 80% off, I never once believed the offer could have been “too good to be true.” After ordering the product I called my friend and informed her of the awesome deal I had just gotten. She goes on the ...